The voice boom is coming, so brands need start shifting their focus: Forget what advertisements in the future will look like – what will they sound like? The rising popularity of voice-enabled devices, be they digital assistants or smart home speakers, means advertising on such platforms are emerging – and paid opportunities are almost non-existent. Consumer trusts isn’t there Microsoft’s head of evangelism for search, Christi Olson, said her company isn’t yet advertising on its platforms because consumer trust isn’t there yet. The company ran a survey that found consumers are unsure of how their data is being used, and when exactly the devices are listening. Cautious advertising This friction may hinder paid advertising opportunities, but it isn’t deterring consumers from engaging with voice-enabled devices. Information from Alpine.AI shows there are over one billion voice searches per month on smart assistants, as of January 2018. Jim Cridlin, global head of innovation at Mindshare, explains this consumer-platform relationship as a ‘trust truce,’ where consumers are using a device that meets their needs, while companies like Microsoft, Google, Amazon and Apple are taking a cautiously deliberate approach to advertising so they don’t alienate users. “It’s not that brands don’t want to take advantage of [paid advertising opportunities],” Cridlin claims. “I think it’s the other side of the equation. It’s the platform owners that aren’t yet ready for brands to advertise their content. They want to get the behavior in place, go from the trust truce to one of total trust, before they introduce advertising on their platforms.” Using data to enhance The simple fact that speaking is easier for most users than typing means voice-enabled...
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