Lego is Brits’ favourite brand, but Amazon named most ‘relevant’

For the second year in a row, UK consumers have named Lego as their favourite brand. However, when asked to name the company they considered most relevant to their lives, Amazon took the crown.

Lego has once again topped the annual Superbrands index, which each year invites 2500 British shoppers and industry experts to judge 1500 brands based on quality, reliability and distinction.

For 2019, Apple moved up one place to second in the overall rankings, reversing positions with Gillette which completed the top three.

Lego’s accolade follows on from a year in which the toymaker managed to stave off slow sales and return to growth.

In the past 12 months, Lego has premiered its long-awaited Lego Movie sequel and reaped the rewards of uniting entertainment franchises like Disney, Star Wars, Marvel, DC Comics and Harry Potter in stores.

Top 10 UK consumer brands

1. Lego
2. Apple
3. Gillette
4. Rolex
5. British Airways
6. Coca-Cola
7. Andrex
8. Mastercard
9. Visa
10. Dyson

Most relevant brands

According to Superbrands, Amazon is the business Brits consider to be gaining the most relevance to people today.

Despite consumer concerns around its working practices, how much tax it pays and its market dominance, the retailer bet off 1,595 other brands in to top the ‘relevancy index’ rankings of the Superbrands research.

The relevancy index reduces the influence of longer-term goodwill and emotional bond on voters, focusing consumers’ minds on shifts in use and importance.

Discount grocer, Aldi, took second place, while rival Lidl placed sixth.

Revealing the nation’s growing concern over one of Britain’s top five causes of premature death, Macmillan Cancer Support came third in the relevancy rankings. Netflix clocked in at number four (moving up from eighth last year).

Google, meanwhile, completed the line up at number five, having placed at number nine in 2018.

YouTube also took a spot in the top 20. However, for the second year in a row – and following on from several high-profile scandals like Cambridge Analytica and questions over harmful content – Facebook and Instagram were nowhere to be seen among the top brands for relevancy.

Although tech behemoth Apple placed in the top 20 at number 16, rival Samsung was higher up in ninth position, potentially signalling an increasing shift in power between the two competitors.

Top 10 most relevant UK consumer brands

1. Amazon
2. Aldi
3. Macmillan Cancer Support
4. Netflix
5. Google
6. Lidl
7. PayPal
8. Visa
9. Heathrow
10. Purplebricks

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